1. Production & Processing Times
Each High Point Press art print and custom solid oak frame is individually produced to order in our United States print studio to maintain rigorous archival standards and prevent excess production waste.
- Standard Production Time: 1 to 3 business days for printing, curing, custom framing, and quality inspection.
- Holiday Peak Periods: 2 to 5 business days during peak Q4 seasonal volume.
2. Shipping Rates & Delivery Estimates
| Destination | Carrier / Method | Transit Time | Shipping Cost |
|---|---|---|---|
| United States (Domestic) | USPS Ground Advantage / Priority / UPS | 1 to 4 business days | FREE |
| Canada | USPS First Class Int / Canada Post | 5 to 10 business days | Calculated at checkout |
| International (Worldwide) | Tracked International Priority Carriers | 5 to 15 business days | Calculated at checkout |
3. Protective Archival Packaging
We take immense pride in ensuring your artwork arrives in gallery condition:
- Small Prints (4Γ6 & 8Γ12): Shipped flat inside clear archival sleeves reinforced between heavy-duty rigid chipboard pads to prevent bending.
- Large Prints (12Γ18, 16Γ24, 20Γ30, 24Γ36): Wrapped carefully in acid-free protective tissue paper and enclosed inside extra-thick, crush-resistant kraft mailing tubes.
- Framed Prints: Fitted with protective foam corner guards, face-padding scratch shields, wrapped in bubble dampening layers, and secured in custom-sized double-wall corrugated art boxes.
4. Order Tracking & Delivery Notifications
As soon as your parcel is scanned by our carrier in Mount Sterling, Kentucky, you will receive an automated dispatch notification email with your tracking number and live parcel tracking link.
5. Customs, Taxes & Duties
For international orders outside the United States, destination customs and import VAT/duties may occasionally be assessed by your local postal authority. Buyers are responsible for any applicable customs import duties.
6. Shipping Inquiries & Address Updates
Need to update a shipping address or have questions about expedited freight? Contact our studio immediately at highpointpressshop@gmail.com. Address adjustments can be accommodated within 6 hours of purchase prior to fulfillment.